Hey there, thanks for choosing Dorelu! We are very pleased to send our products to our customers.. Here’s how we make sure your order gets to you safe and sound.
Where We Deliver
We ship to two awesome places:
- Vietnam: 18 Do Ly Khiem, Bo Xuyen, Thai Binh 06000, Vietnam
- US Warehouse: 4437 E 49th St, Cleveland, OH 44125, United States
Delivery Breakdown
Your order’s journey = Processing time + Shipping time
Processing Time
We pack your order with love in 1-2 business days, ensuring every accessory is ready to shine.
Shipping Costs
Here’s the deal on shipping fees:
- United States: $3.60
- Vietnam: $1.85
Shipping Time
How long it takes depends on where you are:
- Vietnam: 2-4 business days
- United States: 1- 3 business days
Keep Tabs on Your Order
Once your order’s on its way, we’ll email you a tracking number. Check your package’s status online. If it’s not showing up yet, give it 1-2 days for the system to update.
Shipping Questions
Can I change the address?
You can tweak your address within 12 hours of ordering. After that, we’re locked in, so double-check your info before hitting “buy.”
What if there’s a delay?
Sometimes things slow down because of:
- Storms or natural disasters
- Health restrictions
- Traffic or carrier hiccups
If your order’s stuck, let us know, and we’ll track it down.
Reach Out
Got a shipping question? Email us at [email protected], and we’ll get back to you within 24 hours.